US Citizenship is required
An active TS/SCI with CI Polygraph is required
DoD 8570 IAT2 certificate required, i.e. CompTIA Security+
Senior ServiceNow Engineer
DPG is looking for a strong ServiceNow Engineer to join our team supporting a customer in a classified environment. This is a hands on role where you will be working alongside other DPG engineers to design, build, and improve ServiceNow capabilities that directly support mission operations. You will play a key role in developing scalable, secure solutions while ensuring alignment with architecture standards and delivering real impact for the mission.
- Design, develop, configure, and maintain ServiceNow applications and modules across the platform - Support implementation and customization of core ServiceNow capabilities including ITSM, ITOM, CMDB, and workflow automation - Assist with architecture, design, development, integration, and sustainment of ServiceNow solutions, optimizing for performance, scalability, and usability - Leverage platform best practices to improve automation, reduce manual effort, and streamline service delivery - Collaborate with engineers, architects, and stakeholders to translate mission needs into technical solutions - Integrate security and compliance into the platform including role based access controls, auditing, and data protection - Support integrations between ServiceNow and external systems using REST, SOAP, and other APIs Provide operational support, troubleshooting, and continuous improvement of the ServiceNow platform
Required Skills:
- 7-10 years of experience directly related to ServiceNow development and platform engineering - Strong experience configuring and customizing ServiceNow including scripting with JavaScript, Glide APIs, and business rules - Experience implementing and supporting ITSM, CMDB, and ITOM modules - Hands on experience with ServiceNow integrations using REST and SOAP APIs - Experience with workflow automation, catalog development, and service portal customization - Familiarity with Agile/Scrum development methodologies - Strong troubleshooting skills across platform performance, integrations, and data integrity - Experience working in secure or classified environments - Strong analytic and research skills - must be detail oriented Must be able to support occasional after hour maintenance
Desired Skills:
- ServiceNow certifications (CSA, CIS, CAD, or equivalent) - Experience with ServiceNow Discovery and Service Mapping - Experience integrating ServiceNow with cloud platforms such as AWS or Azure - Experience working in a DevSecOps environment - Familiarity with infrastructure, cloud, or platform engineering concepts - Demonstrated ability to work independently and troubleshoot complex problems efficiently - Ability to effectively interact with external personnel on significant technical matters requiring coordination across teams and organizations Strong communication and interpersonal skills
Overview of Benefits:
- Company Funded 401k Profit Sharing Plan: 25% of base pay deposited every pay period - Vested day one of employment - All Health Care Benefits and Premiums paid by company and with company HSA contribution - Quarterly Equity Share Bonuses - 250 hours of PTO with up to 40 hours available to be carried over - Biannual Company Sponsored Events for the employees and their families - Education Benefits - Cert reimbursement and tuition reimbursement