Roles & Responsibilities
* Erection and commissioning of products supplied by CHIPL. * Imparting training to customer team regarding safety, operation and maintenance of CHIPL product. * E & C / health checkup of machines/ service reports generation & customer signing. * Execution of after sales maintenance service of product (under warranty, post warranty & preventive). * Coordination with customer for providing preventive maintenance services. * Analysis and resolution of customer complaint. * Payment follows up and collection from customer. * Recommending spare parts to customers & generating leads. * AMC/YCC service contract promotion & conversion.